Legal
New Hope Surgical Privacy Policy
Effective Date: February 1, 2021
TIESENGA SURGICAL ASSOCIATES, S.C. ("NewHopeSurgical.com", "NewHopeSurgical.net", "NewHopePremier.com", "we", "us", or "our") owns and operates the websites located at NewHopeSurgical.com, NewHopeSurgical.net, and NewHopePremier.com and other affiliated mobile applications (collectively, the "Sites").
The Sites provide a health platform that enables members to provide their health information and engage with medical professionals to obtain healthcare services via telecommunications or in-person visits ("Services").
This privacy policy describes how TIESENGA SURGICAL ASSOCIATES, S.C. may disclose or use your health and personal information and who can access this information. Please read this privacy policy carefully before using our services.
We may ask you for, or you may voluntarily submit, personally identifiable information when you use our services. We may also obtain identifiable information from third parties in order to improve our service and for the use of business and health care operations.
This information may be collected directly, from third and first parties, or passively with technologies such as URLs, cookies, and other third-party technologies. Personally identifiable information and health information may include, but is not limited to:
The security of your personally identifiable information is very important to us. When we collect personally identifiable information online, we use reasonable efforts to protect it from unauthorized access.
We strive to keep confidentiality with safeguards such as encryption, authentications, physical protections, and other technical means to secure your data and continually seek methods that help protect your personal and health information.
Because of the open nature of the internet, we cannot guarantee that personally identifiable information will be completely free from unauthorized access by third parties such as hackers. Your use of our Service demonstrates your assumption of this risk.
We have put in place reasonable physical, electronic, and managerial procedures to safeguard the information we collect. Only employees who need access to your information in order to perform their duties are authorized to access it. For more information on protecting your privacy, please visit www.ftc.gov/privacy.
TIESENGA SURGICAL ASSOCIATES, S.C. may disclose your personal and health information for business activities that fall within Treatment, Payment, and Operations.
Treatment: Health information that you provide is kept on record for a set period of time as required by law. This may include medications, reactions to medications or therapies, diagnoses, lab or test results, and other information related to your medical condition. This information may be disclosed to medical professionals such as physicians, nurses, and related entities such as laboratories in order to provide necessary health care services.
Payment: Services and supplies that you receive when TIESENGA SURGICAL ASSOCIATES, S.C. is providing care are documented. This information may be shared with you, your insurance provider, and any other third party that will render payment to us. We may also notify your health care plan about new and upcoming treatments or services that require prior approval.
Operations: Personal and health information may also be used for business operations including:
You are entitled by law to the following rights:
We may use analytics services that use cookies, JavaScript, and similar technologies to help us analyze how users use the Service. These services may process information about your use of the Service, including your IP address or a truncated version of it, in order to evaluate usage, compile reports, and provide related services.
We may also collect information about your computer, including your IP address, operating system, and browser type, for system administration and to create reports. This is statistical data about browsing actions and patterns and does not identify any individual.
For example, we may use Google Analytics. Like many services, it uses first-party cookies to track visitor interactions and collect information about how visitors use the site. We then use the information to compile reports and improve the site. You can opt out of Google Analytics tracking at https://tools.google.com/dlpage/gaoptout.
We may also use Google conversion tracking and similar services to help us understand use of the Service. We may use de-identified information collected for any purpose without restriction.
Children under the age of 18 are not allowed to create an account, nor do we knowingly allow individuals under the age of 18 to access our Sites.
When you access the Service or open one of our HTML emails, we may automatically record certain information from your system by using cookies and other tracking technologies. This "automatically collected" information may include IP address, unique user ID, device type, device identifiers, browser types and language, referring and exit pages, platform type, software version, system type, accessed content, click activity, time spent on pages, visit dates and times, and similar information.
Depending on the law of your country of residence, your IP address may legally be considered personally identifiable information.
Personally identifiable information that you voluntarily include and transmit online on the Service, in a publicly accessible blog, chat room, social media platform, open forum, panel, or survey may be viewed and used by others without restrictions. We are unable to control those uses, and by using the Service you assume the risk that information provided by you may be viewed and used by third parties for any number of purposes.
If you log in through Facebook, connect to a third-party service such as Facebook or Twitter through the Service, or otherwise link your NewHopeSurgical account with a third-party service, we may share the contents of your post and associated information with that third party. Once information is shared, its use will be subject to that service's privacy policy and this Privacy Policy will not apply.
As a convenience to you, we may provide links to third-party services from within our Service. We are not responsible for the privacy practices or content of those third-party sites. When you link away from our Service, you do so at your own risk.
We reserve the right, at our discretion, to change, modify, add, or remove portions from this Privacy Policy at any time. If we plan to use personally identifiable information in a way that materially differs from this Privacy Policy, including sharing such information with more third parties, we will post those changes here and provide you the opportunity to opt out of those differing uses.
Our servers are maintained in the United States. By using the Service, you specifically consent to export your personally identifiable information to the United States and to store and use it in the United States as specified in this Privacy Policy. Data stored in the United States may be subject to lawful requests by courts or law enforcement authorities in the United States.
To file a complaint directly with TIESENGA SURGICAL ASSOCIATES, S.C. or to receive more information about this privacy policy, please contact us. If you believe that your health information privacy rights have been violated, you may also submit a complaint to the Secretary of Health and Human Services.